Accessibility Statement
This accessibility statement applies to www.teaducks.com, operated by Tea Ducks Ltd (“the Company”).
This statement was last updated on 30 November 2025.
Tea Ducks Ltd is a service provider established in the United Kingdom and is subject to the Equality Act 2010, which prohibits discrimination against disabled people in the provision of services. Under that Act, the Company has a duty to make reasonable adjustments so that disabled people can access its online services without being placed at a substantial disadvantage.
How accessible this website is
The aim of this website is to be usable by as many people as possible.
The Company references the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the relevant technical standard for assessing the accessibility of this website. These guidelines form the benchmark used in UK public-sector digital accessibility regulations and are widely regarded as the appropriate standard for online services.
The website also uses platform-provided accessibility tools, including the Wix Accessibility Wizard, to assist in identifying and resolving common accessibility issues such as heading structure, page order, alternative text for images, and colour contrast.
Some parts of the website may not yet be fully accessible, and improvements are made on an ongoing basis.
Feedback and contact information
If a user experiences difficulty using this website or requires information in an alternative format because of a disability, the Company will consider such requests in line with its duty to make reasonable adjustments under the Equality Act 2010.
Accessibility contact
For any enquiries, please contact customer service via email:
support@teaducks.com
When reporting an accessibility issue, please include:
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the web address (URL) of the page where the issue occurred, and
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a brief description of the problem and how the site was being used at the time.